exceptional water en route

Career Opportunities

IWG is a company where people are passionate about what they do, and where individuals truly make a difference. We are committed to creating a workplace where the values we share result in superior products and service for our customers.

Interested in Working for IWG? 

About Us

For 30 years, International Water-Guard (IWG) has been helping business and commercial aircraft manufacturers improve the quality of on-board water systems, protecting both passengers and crew from the risk of waterborne illnesses.

Operating from our headquarters near Vancouver, British Columbia, our team of aviation water professionals develops innovative solutions to the issues surrounding on-board water supply. We are the world’s leading provider of flight-certified potable water treatment units, on-demand water heaters, aircraft water pumps, a compact water module, and innovative potable water components.

Today, hundreds of corporate, VIP, and military transport operators have chosen an IWG solution to their on-board water needs. More than 4000 of IWG’s units have been factory-installed or retrofitted to aircraft worldwide.

Quality Manager

Job Summary

Reporting to the President, the duties of the Quality Manager shall oversee all aspects of the Quality Management System, including execution and adherence, while ensuring products and services are produced in compliance with all internal, customer, and regulatory requirements. Perform as Person Responsible for Activities and manufacturing in accordance with CAR 561.04.

Roles and Responsibilities

  • Ensuring company compliance to applicable regulatory requirements as well as customer QMS requirements;
  • Manage and oversee the Quality organization
  • Acting as the Management Representative for Manufacturing (as per AS9100);
  • Acting as the liaison for Transport Canada, other aviation authorities and customer quality/certification request;
  • Creating and ensuring systems are in place to handle non-conforming product, calibration of equipment, documentation of product builds, transfer of design changes to the manufacturing floor, supplier performance;
  • Ensuring personnel are trained on the Quality Management System and its processes, overseeing the document control and change control system;
  • Ensuring there is a document control system in place;
  • Managing internal auditors and coordinating both internal and external audits;
  • Managing the Corrective and Preventive Action system;
  • Coordinating inspection and testing procedures for material, process and finished goods;
  • Implementing control systems to ensure consistent quality standards are achieved;
  • Overseeing the Material Review Board;
  • Monitoring and reporting on the performance of the QMS to assure the company of continuous improvement, conformance and effectiveness;
  • Assisting in the development and qualification of new products;
  • Ensuring all activities performed under CAR Part V, Subpart 61 Manufacture of Aeronautical Products are compliant to current regulation, requirements and IWG’s Quality Policy Manual.

Minimum Requirements

  • Strong understanding of airworthiness requirements and application quality standards;
  • A combination of relevant education and experience;
  • Computer literacy including knowledge of Word, Excel, Power Point and Access;
  • Good organizational skills in terms of understanding process, priorities and follow through;
  • An understanding of the business implications of quality actions/decisions;
  • A strong work ethic, coupled with business integrity, respect for internal and external customers and a drive to meet and exceed commitments;
  • A commitment to the concept of ongoing quality improvement;
  • Excellent written and verbal communication;
  • Ability to work in a team environment;
  • Experience in the aviation industry (not a requirement, but a decided advantage);
  • Three years of experience in the performance or direct supervision of technical activities of similar complexity to those undertaken by IWG;
  • Capable of meeting the requirements of CAR 561.04(2) within (<30) days of appointment as Person Responsible for Activities

Abilities Required

No specific physical attributes are required for this job.

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

apply here: careers@water.aero

Programs Assistant

Job Summary

A key representative for customer inquiries.  Respond to orders, general customer inquiries, repair or warranty questions, customer complaints and prioritize repairs.  Project a professional company image through phone interaction and performance

Roles and Responsibilities

  • Coordinate with the Programs Administrator to ensure that customer needs are met (i.e., answering questions and offering options on phone and email inquiries)
  • Ensure customer satisfaction and provide professional customer support
  • Communicate and coordinate with colleagues as necessary
  • Issue Return Authorization numbers to customers and prepare documentation for arrival, repair and shipment of aircraft products.
  • Prepare and send estimates to customers, receive and process purchase orders
  • Prepare and issue pick lists and work orders for Production and Maintenance
  • Close all work orders upon completing and prepare all shipping documentation
  • Maintain accurate records and quality assurance documentation
  • Other general administrative duties and tasks that may be assigned

Minimum Requirements

  • Strong customer service and organizational skills
  • A desire to promptly respond to customer needs
  • Must be able to multi-task and be detail oriented
  • Ability to work independently, coordinate several activities and meet deadlines
  • Ability to handle occasional high-pressure situations and prioritize key daily initiatives
  • Strong computer skills in Excel, Word, PowerPoint, Access, Outlook etc.

Abilities Required

No physical attributes are required for this job.

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

apply here: careers@water.aero

Production Technician

Job Summary

Manufacture products in accordance with production requirements, specifications, modifications, drawings and procedures. Reporting to the Production Supervisor, and within a strict Quality Control structure. 

Roles and Responsibilities

  • Assembling and testing aviation products in accordance with production requirements, specifications, modifications, drawings and procedures;
  • Mechanical assembly;
  • Electronic assembly, ideally from board level up;
  • Operating power tools and machines, such as a droll press;
  • Working at different work stations (i.e. manufacturing, testing, maintenance) as required;
  • Being prepared to receive further in-house training as required;
  • Consulting with production supervisor to schedule production runs in a cost and time efficient manner;
  • Ensuring production deadlines are maintained and products are shipped on schedule;
  • Maintaining records of time and materials, rates of production, and signing off on quality assurance documentation as necessary;
  • Such other duties and responsibilities that may be assigned by the Production Supervisor;

Minimum Requirements

  • Experience/Education:  A minimum of two to three years related work experience or 6 month trade/technical school diploma (preferably in electronics) or equivalent combination of education and experience;
  • Language skills:  Verbal and written fluency in English;
  • Mechanical Skills:  High;
  • Computer Skills:  Word processing, spreadsheet experience and Windows are an asset but not mandatory;

Abilities Required

Health:  Must be able to stand 6-7 hours per day and lift objects up to 35 kgs in weight.

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

apply here: careers@water.aero

Aerospace Project Manager 

Job Summary

Reporting to the Director of Engineering, the Project Manager’s role is to help ensure all project deliverables are completed on time and on budget by completing all the necessary project management activities. These activities include progress reports on: budget, milestone events, technical progress, resource availability, procurement issues and roadblocks as well as responsibility for conducting internal and external meetings, coordinating activities between departments and, completing all the project management administrative activities required by internal procedures and the customer contract. 

Roles and Responsibilities

  • Coordinate multi-disciplinary projects from contract award, through execution and delivery of the initial product order, adhering to all company procedures and project-specific contractual terms and conditions;  
  • Be the focal communication point across all departments and external stakeholders to plan, track, coordinate, facilitate meetings and document all activities and the progress of deliverables;  
  • Lead / facilitate formal project presentations, PDR/CDR meetings, progress update meetings and internal management meetings including generating agendas and minutes for each meeting;  
  • Work with stakeholders to proactively manage/mitigate all known risks throughout the project;  
  • Coordinate responses to customer enquiries / requests;  
  • Coordinate the activities of project stakeholders to achieve the project deliverables per the agreed to timeline;  
  • Pro-actively monitor the progress of deliverables with project stakeholders, and if milestones / targets are at risk develop recovery plans;  
  • Coordinate and document agreed to changes in the scope of work, timeline and budget as necessary throughout the project;  
  • Assess the implementation support needs, provide the appropriate support resources, recognize and resolve implementation issues, measure progress and ensure that the overall implementation plan is met, and the intended results are achieved; 
  • Monitor actual project costs and labour effort against the budget and provide update reports on a regular basis;  
  • Other related duties as assigned by the Director of Engineering. 

Minimum Requirements 

  • Minimum 7-years experience working in aerospace product development in an AS9100 environment; 
  • Demonstrated ability to apply the concepts of Project Management and AS9100 Quality Management System best practices to aerospace product development; 
  • Demonstrated time management, planning, organizational, analytical, and problem solving skills; 
  • Strong leadership, interpersonal, and project conflict resolution skills; 
  • Strong English oral/written communication skills with demonstrated attention to detail; 
  • Aerospace engineering experience preferred; 
  • Aerospace product certification experience preferred; 
  • PMP certification preferred; 
  • Fluency in other languages an asset; 
  • Creativity in identifying complex problems and finding solutions quickly and accurately; 
  • Ability to work as a liaison between all departments; 
  • Ability to understand requirements and work with minimal supervision; 

Abilities Required 

No specific physical attributes are required for this job. 

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

apply here: careers@water.aero

Mechanical/Manufacturing Engineer

Job Summary

As a Mechanical or Manufacturing Engineer you are a member of the Engineering Team which develops and sustains water system components and other fluid components used in aircraft applications.  You will report to the Engineering Manager and be responsible for completing assigned mechanical design, development and sustainment activities as part of a diverse team of designers and engineers.  The Engineering Team is key to the growth of International Water-Guard’s product offerings and customer product satisfaction.  You will also be working with our Production and Procurement Teams to exceed our customer expectations.

This position is based in Surrey, BC, Canada, and the successful candidate will be expected to work on-site.  This is primarily an office job; however, you will be expected to spend time in the engineering workshop and the production and repair areas interacting with staff in those areas and providing hands-on assistance.  After successful completion of the probation period, you will be able to work a 9/80 shift with every second Friday off.

Roles and Responsibilities

  • Participate in the developing and designing of new hydromechanical and electromechanical products for use in aircraft.
  • Participate in updating and refining existing hydromechanical and electromechanical products.
  • Participate in the creation design criteria specifications for new and updated products.
  • Working closely with electrical, electronics and software team members to create integrated product solutions.
  • Work closely with Production staff to review existing manufacturing processes and raise suggestions for optimizing the manufacturability of products and address production issues.
  • Develop and design manufacturing tooling and test fixtures.
  • Completing mechanical engineering analysis to substantiate and validate that our products meet their design criteria.
  • Write test plans, procedures and reports that will demonstrate how our products meets their design criteria.
  • Write technical documents for manufacturing, repair, maintenance, and operation of our products.
  • Assist with building physical prototype components for evaluation and testing.
  • Conduct and/or witness product testing.
  • Assist with troubleshooting problems with in-service products and completing root cause analyse of failures.
  • Assist Procurement to monitor and evaluate supplier capabilities and performance
  • Other duties as assigned by the Engineering Manager or Director of Engineering.

Minimum Requirements

  • A high level of proficiency in oral and written communication in the English language is required.
  • Graduation from a post-secondary engineering degree program is required, mechanical or manufacturing engineering is preferred, other disciplines may be accepted.
  • Registration with EGBC as a P. Eng preferred, other status may be accepted.
  • In-depth understanding of software development and electronics system design and manufacturing theory and procedures required.
  • Practical experience with manufacturing processes and experience in designing for manufacturability preferred.
  • Minimum 3-years related experience required, 5-years related experience preferred.
  • The ability to work as part of a team within a dynamic aerospace manufacturing environment.
  • Basic understanding of fluid systems and hydraulics as applied to potable water systems is required.
  • Proficiency in CAD design using SolidWorks required.
  • Strong technical writing skills and understanding of engineering documentation standards required.
  • Strong hands-on aptitude for building product prototypes, manufacturing jigs/tooling and test apparatus.
  • Knowledge of aviation standards and procedures is an asset.
  • Proficiency in advances structural analysis (FEA) is an asset.
  • Proficiency in a second language is an asset.

Abilities Required

  • The ability to follow directions and company policies and procedures.
  • The ability to safely move around in a production environment and occasionally operate hand tools and machinery.
  • The ability to occasionally lift objects up to 10Kg.

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

apply here: careers@water.aero

Software/Electronics Engineer

Job Summary

As a Software and/or Electronics Engineer you are a member of the Engineering Team which develops and sustains water system components and other fluid components used in aircraft applications.  You will report to the Engineering Manager and be responsible for completing assigned software and electronics design, development and sustainment activities as part of a diverse team of designers and engineers.  The Engineering Team is key to the growth of International Water-Guard’s product offerings and customer product satisfaction.  You will also be working with our Production and Procurement Teams to exceed our customer expectations.

This position is based in Surrey, BC, Canada, and the successful candidate will be expected to work on-site.  This is primarily an office job; however, you will be expected to spend time in the engineering workshop and the production and repair areas interacting with staff in those areas and providing hands-on assistance.  After successful completion of the probation period, you will be able to work a 9/80 shift with every second Friday off

Roles and Responsibilities

  • Participate in the development and design of software and electronics hardware to support hydromechanical and electromechanical products for use in aircraft.
  • Participate in updating and refining the software and electrical components in existing products.
  • Participate in the creation of design criteria specifications for new and updated products.
  • Working closely with electrical and mechanical team members to create integrated product solutions.
  • Work closely with Production staff to review existing manufacturing processes and raise suggestions for optimizing the manufacturability of products and to address production issues.
  • Support the design and development of manufacturing tooling and test fixtures.
  • Completing software and electronics engineering analysis to substantiate and validate that our products meet their design criteria.
  • Write test plans, procedures and reports that will demonstrate how our products meets their design criteria.
  • Write technical documents for the manufacturing, repair, maintenance, and operation of our products.
  • Assist with building physical prototype components for evaluation and testing.
  • Conduct and/or witness product testing.
  • Assist with troubleshooting problems with in-service products and completing root cause analyse of failures.
  • Work with Procurement to monitor and evaluate supplier capabilities and performance.
  • Other duties as assigned by the Engineering Manager or Director of Engineering.

Minimum Requirements:

  • High level of proficiency in oral and written communication in the English language is required.
  • Graduation from a post-secondary electronics or computer engineering degree program
  • preferred, other combinations of education and experience may be accepted.
  • Registration with EGBC as a P. Eng an asset.
  • In-depth understanding of software development and electronics system design and manufacturing theory and procedures required.
  • Practical experience with manufacturing processes and experience in designing for manufacturability preferred.
  • Minimum 3-years related experience is required, 5 years related experience is preferred.
  • The ability to work as part of a team within a dynamic aerospace manufacturing environment.
  • Basic understanding of fluid systems and hydraulics as applied to potable water system an asset.
  • Proficiency in CAD design using Altium and/or SolidWorks required.
  • Strong technical writing skills and an understanding of engineering documentation standards are required.
  • Strong hands-on aptitude for building product prototypes, manufacturing jigs/tooling and test apparatus
  • Knowledge of DO-178C and DO-254 aviation standards and procedures is an asset.
  • Proficiency in a second language is an asset.

Abilities Required

  • The ability to follow directions and company policies and procedures
  • The ability to safely move around in a production environment and occasionally operate hand tools and machinery
  • The ability to occasionally lift objects up to 10Kg.

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

apply here: careers@water.aero

Send resumés to:

International Water-Guard Industries Inc.
Building #7 – 15050 54A AvenueSurrey,
British Columbia
Canada V3S 5X7

Email: careers@water.aero

Candidates that include their cover letter will be reviewed first.