Career Opportunities
IWG is a company where people are passionate about what they do, and where individuals truly make a difference. We are committed to creating a workplace where the values we share result in superior products and services for our customers.
Are you ready to take your career to new heights? We’re always on the lookout for great talent to join our growing team. Send your cover letter and resume to [email protected], and we’ll be in touch if an opportunity comes up that could be a great match.
About Us
For 30 years, International Water-Guard (IWG) has been helping business and commercial aircraft manufacturers improve the quality of onboard water systems, protecting both passengers and crew from the risk of waterborne illnesses.
Operating from our headquarters near Vancouver, British Columbia, our team of aviation water professionals develops innovative solutions to the issues surrounding on-board water supply. We are the world’s leading provider of flight-certified potable water treatment units, on-demand water heaters, aircraft water pumps, a compact water module, and innovative potable water components.
Today, hundreds of corporate, VIP, and military transport operators have chosen an IWG solution to their onboard water needs. More than 4000 of IWG’s units have been factory-installed or retrofitted to aircraft worldwide.
PROGRAMS COORDINATOR
About the Role
As a member of our Programs team, the Programs Coordinator plays an important role in delivering an exceptional customer experience and supporting the day-to-day coordination of customer orders, repairs, and warranty requests. Acting as a key point of contact for customers, you will respond to inquiries, provide order and repair updates, coordinate documentation, and work closely with internal teams to ensure customer requirements are handled accurately and efficiently.
What You’ll Do
- Provide professional and responsive customer support for orders, repairs, warranty requests, and general inquiries
- Receive, review, and process customer purchase orders accurately within the company’s ERP system
- Act as a key point of contact for customers regarding order status, product availability, tracking, and other inquiries
- Issue Return Material Authorization (RMA) numbers and coordinate documentation for the receipt, repair, and return of aircraft products
- Prepare repair estimates and communicate pricing and timelines to customers
- Coordinate with Accounting on customer payments and support the preparation of shipping documentation
- Work closely with Production, Quality, Shipping, and other internal teams to coordinate customer requirements and resolve issues
- Maintain accurate customer, order, and repair documentation
- Assist with repair pricing reviews and other Programs initiatives as required
What You Bring
- Previous experience in customer service, sales support, order management, program coordination, or a related role
- Strong customer service and communication skills with a professional and responsive approach
- Excellent organization and attention to detail, with the ability to manage multiple priorities and deadlines
- Strong problem-solving skills and the ability to remain effective in a fast-paced environment
- Ability to work independently while collaborating effectively across departments
- Strong computer skills, including Microsoft Excel, Word, PowerPoint, and Outlook; experience with ERP systems is an asset
- Experience in aviation, aerospace, manufacturing, or another technical environment is an asset
Why Join IWG
- Be part of a highly respected Canadian aerospace manufacturer with a global impact
- Collaborate with a dedicated and innovative team committed to quality and excellence
- Opportunities for career growth and personal development in a rapidly evolving industry
- Enjoy an exceptional compensation package including:
- Competitive base salary
- Comprehensive employer-paid benefits
- Paid time off and compressed work week option for work-life balance
- RRSP Matching to secure your financial future
- Tuition Reimbursement Program to support your career development
- Performance Bonus to reward your contributions
- And more!
To apply, please send your cover letter and resume to IWG Human Resources
At International Water-Guard, we recognize and appreciate the talent and dedication of all our applicants. While we thank everyone for their interest, only those selected for an interview will be contacted. We are proud to be an equal opportunity employer. Please let us know if any accommodations are needed during the interview process.
ACCOUNTANT CLERK
About the Role
As a member of our Finance team, the Accounting Clerk supports the day-to-day accounting activities that keep our financial operations running accurately and efficiently. This is a great opportunity for someone who is detail-oriented, organized, and looking to develop and grow their accounting experience within a collaborative, fast-paced environment.
What You’ll Do
- Process vendor invoices, employee expenses, payments, receipts, and other financial transactions accurately and on time
- Match invoices to purchase orders and supporting documentation, resolving discrepancies as needed
- Support accounts payable and receivable, including payment processing and account follow-up
- Perform routine account, vendor statement, bank, and credit card reconciliations
- Maintain accurate financial records and enter information into the company’s ERP system and spreadsheets
- Respond to vendor and internal inquiries and work with other departments to resolve discrepancies
- Support month-end activities, audits, and preparation of routine schedules and documentation
- Provide general administrative support and assist with other Finance projects and responsibilities as assigned
What You Bring
- 1–3 years of experience in accounting, bookkeeping, accounts payable/receivable, or a related role
- Post-secondary education in Accounting, Finance, Business Administration, or a related field is an asset
- Basic understanding of accounting principles and AP/AR processes
- Strong attention to detail, organization, and time-management skills
- Proficiency with Microsoft Excel and experience with accounting or ERP software; QuickBooks is an asset
- Strong problem-solving and communication skills with the ability to work independently and collaboratively
- A high level of integrity and discretion when handling confidential financial information
Why Join IWG
- Be part of a highly respected Canadian aerospace manufacturer with a global impact.
- Collaborate with a dedicated and innovative team committed to quality and excellence.
- Explore opportunities for career growth and personal development in a rapidly evolving industry.
- Enjoy an exceptional compensation package include:
- Competitive base salary
- Comprehensive employer-paid benefits
- Paid time off and compressed work week option for work-life balance
- RRSP Matching to secure your financial future
- Tuition Reimbursement Program to support your career development
- Performance Bonus to reward your contributions and more!
To apply, please send your cover letter and resume to IWG Human Resources
At International Water-Guard, we recognize and appreciate the talent and dedication of all our applicants. While we thank everyone for their interest, only those selected for an interview will be contacted. We are proud to be an equal opportunity employer. Please let us know if any accommodations are needed during the interview process.
Candidates who include their cover letter will be reviewed first.